Segmentation:
Techniques
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1.
Making market segmentations work
Guy Kemplay and Rose Davis, Admap, September 2008, Issue 497, pp.53-55
Segmentation techniques have become more sophisticated, but it remains complex and difficult to reach different groups as soon as one moves beyond the original demographic segmentations. Lifestage, ps ...
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176 times
2.
The B2B segmentation dilemma: insights stuck at marcom
MarketingNPV, Volume 4, Issue 4, 2007
Segmentation can help companies identify their highest-value customers or prospects, plan their communications to reach these groups, and reallocate their resources to areas of untapped potential. In ...
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62 times
3.
Boldness - the new spirit of Asian consumers
Shaziya Khan, Admap, June 2007, Issue 484, pp.35-37
Shaziya Khan, vice president and strategic planning director at JWT India, explains how she used the concept of the Spiritual Quotient (SQ) to help understand the people of south and south-east Asia. ...
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4.
Who should I target with my advertising?
Andrew Green, WARC Media FAQ, June 2007
Ideally for both marketers and consumers, advertising communications would only reach their target audience at a time when receptivity is at its highest. In reality, however, targeting - or focusing o ...
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130 times
5.
Can segmentation ever deliver the goods?
Kai Howaldt and Alan Mitchell, Market Leader, Issue 36, Spring 2007, pp.54-58
This article argues that most consumer segmentation research is of limited usefulness because it fails to provide a holistic picture of value to different users of the data, and proposes a more `joine ...
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224 times
6.
Methodological and Strategy Development Implications of Decision Segmentation
Thomas J. Reynolds, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.445-461
The goal of customer segmentation, the cornerstone of strategy development, is to identify homogeneous groups of customers that will respond in a consistent way to changes in the marketing mix. Interp ...
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119 times
7.
Dynamic segmentation in the travel industry
Florian Bauer and Markus Orth, ESOMAR, Leisure Conference, Rome, November 2006
Even if consumers know what they want, they are often unable to select the product option that promises the highest expected utility, simply because their individual product conceptualization is incom ...
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8.
A viable new segment? The Hispanic youth market in North America
Tom Anderson and Frank Leinweber, ESOMAR, Automotive Conference, Lausanne, February 2006
This paper explores the viability of Hispanic youth as a target market segment for the North American automotive industry, and provides an understanding of the similarities and differences between thi ...
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24 times
9.
'It's as vital as the air that they breathe …'
Fidelma Price, Chrissie Wells and Julie Hindmarch, International Journal of Market Research, Vol. 47, No. 5, 2005, pp.487-500
With a relatively stagnant market, regulated to the point of no advertisements, SMA baby milk was hoping to increase its awareness of the sector. Through developing a segmentation approach to understa ...
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10.
Turning Insight Into Foresight: The Great Challenge
Malcolm Law, Market Research Society, Annual Conference, 2005
Argues that turning quantitative data into `insight’ is no longer enough: market researchers, especially in new product development, need `foresight’, the ability to predict future trends. A key compo ...
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11.
It's as vital as the air that they breathe…"
Fidelma Price, Market Research Society, Annual Conference, 2005
Describes a segmentation research study of the baby mik market for SMA Nutrition, and how it was used.
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36 times
12.
Research that drove the Metamorphosis of a Public Sector Organisation
Simon Strutt, Market Research Society, Annual Conference, 2005
Describes how a public sector charity organisation, ENCAMS (Environmental Campaigns) was turned round by innovative use of market research. Illustrates how with support from the top research can make ...
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14 times
13.
Hide n' seek. Driving disruption in skincare
Lyn McGregor and James Potocki, ESOMAR, Qualitative Research, Cannes, November 2004
This paper explores a major issue facing brands and organisations - the need to stimulate fresh thinking and prepare for tomorrow's market. The paper demonstrates how a creative research design involv ...
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67 times
14.
Women of Class C. Same class, different realities? Some implications for marketing research
Katia Freitas Benchimol, Andrea Andrea Costa and Nelsom Marangoni, ESOMAR, Latin America Conf, Mexico City, October 2004
This paper is evidence of the success of a client research company partnership, an efficient use of multivariate analysis, a creative system to define potential for social mobility and an innovative a ...
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23 times
15.
Segment optimization. An empirical comparison
Douglas L. MacLachlan and Michael G. Mulhern, ESOMAR, Marketing Conference, Warsaw, October 2004
A cornerstone of marketing theory is that segmentation can play a crucial role in any marketing strategy. The purpose of this paper is to offer an approach that integrates the subjective and objective ...
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29 times
16.
Building strong, better brands - Looking beyond the obvious! Integrating the crucial link in the framework
Sunando Das, ESOMAR, Marketing Conference, Warsaw, October 2004
The paper will establish the need and illustrate the advantages of an integrated brand architecture framework combining the advantages of linking overt benefits and underlying human needs / motivation ...
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120 times
17.
The art and science of consumer segmentation
Michaela Bergenthal and Mary Stewart-Hunter, Admap, October 2004, Issue 454, pp.65-68
This article by Mary Stewart-Hunter, OMD Europe, and Michaela Berganthal, Sony Electronics Europe, describe an ambitious project that aims to provide an actionable segmentation of the entire European ...
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172 times
18.
Product relevance as basis for market defragmentation and strategic decision making
Philip Bird and Jeroen Rietberg, ESOMAR, Annual Congress, Lisbon, Sept 2004
Fragmentation of consumer markets is a generally accepted phenomenon. Market segmentation models based on demographic features or lifestyle have become so complex that their value in the strategic dec ...
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17 times
19.
Forever Jung. Identifying consumer archetypes to help guide communications strategy
Raimund Schmolze, Giles Hedger and Leigh Morris, ESOMAR, Annual Congress, Lisbon, Sept 2004
This paper presents a new approach to consumer segmentation, in which the aim is to reveal archetypes rather than segments per se. We outline the limitations of conventional segmentation approaches, a ...
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94 times
20.
Hunting B2B technology innovations. Integrating analysis with Monte Carlo and time series benchmarks
R. Scott Evans and Anne P. Bartlett, ESOMAR, Annual Congress, Lisbon, Sept 2004
Developing innovative applications for existing data sources and techniques is the hallmark of good research organizations. Researchers and strategists optimize their investment in data and methodolog ...
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17 times
21.
Becoming cultural architects. How to drive the influence of research on company culture
Paul Buckley and Hilary Perkins, ESOMAR, Annual Congress, Lisbon, Sept 2004
Many client-side research groups seek to challenge and change the paradigms in which their business operates into more consumer-centric ones. This paper describes how a single global segmentation stud ...
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22.
Segmentation and consumer insight
Admap, September 2004, Issue 453, pp.17-18
In this introductory article to Admap’s focus on consumer segmentation, the author outlines the history and status of segmentation as a marketing technique. Criticisms are discussed and a useful shor ...
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23.
A new approach for exploring multivariate data: self-organising maps
Timothy Bock, International Journal of Market Research, Vol. 46, No. 2, 2004, pp.189-203
This paper introduces a form of neural network known as the self-organising map (SOM), which has been used extensively outside of marketing. The SOM clusters data in a manner similar to cluster analys ...
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7 times
24.
Blinded by science: the managerial consequences of inadequately validated cluster analysis solutions
Paul Bottomley and Agnes Nairn, International Journal of Market Research, Vol. 46, No. 2, 2004, pp.171-187
Cluster analysis has been successfully used in market segmentation for several decades. However, alongside evidence for the value of the technique, a number of studies have highlighted the importance ...
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25.
Is this tribe local or global? The role of attitudes and behavior in building passionate consumer relationships with brands in Asia
Rimmelle Freedman, ESOMAR, Asia Pacific Conference, Shanghai, March 2004
The debate around globalisation continues. Key commentators warn us that the marketing strategy pendulum has swung too far towards one-size-fits-all versus local relevance. Our own experience as marke ...
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44 times
26.
Lifestyle segmentation of the Chinese consumer
Forest Ma, ESOMAR, Asia Pacific Conference, Shanghai, March 2004
Although lifestyle research is abundant in western countries, similar research is absent in China due to historical reasons. More recently researchers and organizations have begun to pay attention to ...
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74 times
27.
The rise of the portfolio: managing brands in a world of declining loyalty
Bruce Tait, Market Leader, Issue 24, Spring 2004, pp.56-58
The brand management structure has a long history in fmcg firms, but many would claim it has outlived its usefulness. In support of this view, Tait argues that dramatic decreases in consumer loyalty p ...
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28.
Segmenting the burger market
Donna Kotronis and Michael Lieberman, Admap, March 2004, Issue 448, pp.15-17
In this disguised case study Donna Kotronis, McCann-Erickson NY , and Michael Lieberman, Multivariate Solutions, describe how multivariate techniques can be used to exploit defined market segments. T ...
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138 times
29.
From multi-country concept testing/optimization to corporate database and beyond
Jeff Ewald, Johannes Hartmann and Howard Moskowitz, ESOMAR, Global Cross-Industry Forum, Miami, December 2003
This paper provides a case history for multi-country conjoint measurement. The project began as an exercise to understand the features and communications of a food product across many countries, but t ...
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30.
Benefit segmentation
Rizal Ahmad, International Journal of Market Research, Vol. 45, No. 3, 2003, pp.373-388
The UK currently has about 20 million people who are 50 years old or over. This number is expected to grow to 25 million by 2021. Older people offer new market opportunities, and companies that choose ...
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