Psychology:
Emotions, feel states
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1.
Money can't buy me love
Peter Cooper and Simon Patterson, Market Leader, Quarter 1, 2010, pp.30-33
There may indeed be some green shoots of recovery showing in the UK economy, but post-crunch psychology has set in with consumers, and many of them aren’t ready to go back to their old spending habits ...
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2.
The impact of the economic crisis - Towards a new consumers and market research model
Peter Cooper, Simon Patterson, ESOMAR, Congress, Montreux, September 2009
We are in the midst of a economic crisis – the worst recession in 100 years and which may rival The Great Depression of the 1930s. This crisis demands new market research: new methods of data collecti ...
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3.
What People Say Is Not What They Do - a Case Study of Reactions to Facial Disfigurement
Dr Alastair Goode, Market Research Society, Annual Conference, 2009
The article argues that self-report often does not accurately represent people's beliefs or behaviour. This is illustrated from a project carried out for Changing Faces, an organisation that supports
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4.
Are You Irresistible? Understanding the laws of attraction and putting them to work for brands
Yael Cesarkas, WPP Atticus Awards, Merit, 2008
Understanding the rules of attraction can allow marketers to make a brand more attractive and ultimately "irresistible" to people. This paper examines the background to how attraction works ...
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5.
Grappling for Control
Futures Company, Yankelovich MONITOR Minute, November 2008
This brief study argues that in a recession many US consumers feel they are less in control of their lives and are anxious about this change. It encourages marketers to position themselves as helping
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6.
Anticipation marketing: Understanding buzz for Generation Now
Ellen Baron, Kristin Hickey and Paul Merrell, ESOMAR, Qualitative Research, Istanbul, November 2008
Anticipation marketing is defined as the phenomenon by which extraordinary levels of consumer anticipation are achieved prior to, upon or after launch of a product, service, brand or experience, in a
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7.
Heads-Up
Futures Company, Yankelovich MONITOR Minute, September 2008
This brief study challenges the view that consumers are completely in control, and marketers should relinquish hopes of directing them. It argues that shoppers often need nudging towards choices, an
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8.
Marketing to the Uneasy Consumer
Futures Company, Yankelovich MONITOR Minute, September 2008
This MONITOR Minute explores the negative views that anxious, cash-strapped consumers share about advertising and explains the ways in which marketers can best connect with these people in an uncertai
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9.
Predictably Irrational: the hidden forces that shape our decisions
Carlos Grande, Warc Exclusive, July 2008
This article summarises the book 'Predictably Irrational: the hidden forces that shape our decisions' by Dan Ariely (Harper Collins, 2008). The book's central premise is that consumers do not always a ...
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10.
Emotion: a familiar friend we barely know
David Bonney, Admap, June 2008, Issue 495, pp.44-46
Emotion is central to brand communications, but there has been a failure to define what we mean by 'emotion'. Merely distinguishing it from 'rationality' is not good enough; emotions are complex, with ...
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11.
The power of emotions - influence of multisensory marketing strategies
Karla Barajas Portas, ESOMAR, Latin American Conference, Mexico City, May 2008
This paper provides a theoretical framework for exploring how multi-sensory strategies can be used to understand the minds and hearts of consumers. It also assesses how this information can be used to ...
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12.
Do I want to be beautiful? Consumer decision making for cosmetic surgery
Dieter Korczak, ESOMAR, Healthcare Conference, Rome, February 2008
Beauty has always been a major concern for people, but in the 21st century beauty seems to have reached a new level; perfectly-styled female and male bodies and faces flood not only magazines and cale ...
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13.
Research beyond reason: filter maps and emotional connections
Annett Pecher, Admap, December 2007, Issue 489, pp.34-36
Individuals, when processing information, apply a set of 'filters' to weed out what is unimportant. These filters include memories, values, beliefs, decisions and attitudes, emotional as well as logic ...
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14.
Fragrance and self image: evaluating scents against the self image of consumers
Marc Gilles, ESOMAR, Fragrance Conference, Paris, November 2007
This paper presents the major results of a qual-quant survey conducted in Europe on the women's fragrance market. The results highlight the importance of the self-image that women wish to project thro ...
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15.
Where does fragrance fit into the product concept? The effect of fragrance messages in different product categories
Howard R. Mostowitz, ESOMAR, Fragrance Conference, Paris, November 2007
This paper discusses the role of fragrance descriptions versus other messaging elements as drivers for two common fragranced products - detergents and fragranced soaps. These two product areas have ve ...
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16.
Likeability, liking is not enough
Nathalie Yvert-Blanchet and Agnès Fournier, ESOMAR, Fragrance Conference, Paris, November 2007
The purpose of this paper is to analyse likeability. The concept has often been a key indicator for market researchers, and has generally been seen as a relatively simple and reliable measure, but it ...
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17.
From fragrance to experience
Tiziana Traldi and Sabrina Donzelli, ESOMAR, Fragrance Conference, Paris, November 2007
Advanced consumers tend to reject objects that are made of, or associated with, the feeling of 'artificial' and 'chemical'. This process even applies to domestic cleaning products, which shows that th ...
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18.
Measuring emotionally 'fuelled' marketing
Jakob de Lemos, Admap, April 2007, Issue 482, pp.40-42
Jakob de Lemos, chief technology officer and co-founder of iMotions-Emotion Technology A/S, looks at the issue of measuring emotional response to communications and describes a proprietary eye trackin ...
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19.
Closer to the truth: emotional insight and market research
Dan Hill, Admap, April 2007, Issue 482, pp.37-39
Starting from the premise that consumers' decision processes rely less on conscious, rational thought and more on subconscious emotional impulse (which cannot be verbalised), Dan Hill, founder and pre ...
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20.
The Effects of Visual Enhancement on Attribute/Benefit Desirability and Brand Perception Measures: Implications for Reliability and Validity
Kevin J. Clancy and Samuel Rabino, Journal of Advertising Research, Vol. 47, No. 1, Mar 2007, pp.95-102
Advertising, marketing, and public opinion researchers routinely query survey respondents about tangible and intangible product attributes and benefits along two dimensions: desirability or importance ...
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21.
Comments: Neuroscience and advertising research
John Ford, Erik du Plessis, Graham Page and Jane Raymond, International Journal of Advertising, Vol. 26, No. 1, 2007, pp.129-134
The subject for this issue's Comments section is neuroscience and advertising research. Three researchers who have explored this topic in depth provide their views, showing the benefits that neuroscie ...
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22.
'Sad-vertising'
David Bonney, Admap, December 2006, Issue 478, pp.16-18
David Bonney, a strategic planner at McCann Erickson London, makes the case for advertising that taps into sad emotions, and rails against the endlessly happy and up-beat communications so often used. ...
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23.
Marketing beyond the monkey
Christophe Fauconnier and Charles Skinner, ESOMAR, Brandmatters Conference, New York, February 2006
This paper attempts to broaden the scope of how we look at consumption and consumers, unlock markets beyond the boundaries of tangibility and expand the utility value of brands. In today's world of ov ...
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24.
Discover the passion in your brand
Nicole Davis and Mitch McCasland, Admap, December 2005, Issue 467, pp.16-18
Mitch McCasland, director of planning and brand strategy at Moroch Partners Advertising, Dallas, and Nicole Davis, brand manager for Samsung Telecommunications America, argue that marketing executives ...
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25.
Measuring the hidden power of emotive advertising
Robert Heath and Pam Hyder, International Journal of Market Research, Vol. 47, No. 5, 2005, pp.467-486
This paper is about advertising that works on our emotions without necessarily achieving high levels of attention or recall. We compare the most popular recallbased metric - claimed ad awareness - aga ...
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26.
Measuring Emotion In Brand Communication
Peter Cooper and John Pawle, ESOMAR, Innovate! Conference, Paris, February 2005
Our main purpose is to address these questions: how do emotions interact with and influence so-called 'rational' processes, which are more important in brand decision-making, and what are their contri ...
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27.
Subjective age. A key variable to understand and target cosmetic product users aged 15 to 24
Denis Guiot and Bruno Schmutz, ESOMAR, Age Matters Conference, London Jan 2005
The concept of subjective age has previously been applied to segment the senior consumers’ market: Market research has highlighted the tendency among individuals to feel younger than they actually are ...
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28.
Life frames: A new approach to researching young target groups
Axel Dammler, ESOMAR, Age Matters Conference, London Jan 2005
This paper discusses a new qualitative research approach to win meaningful insights in young consumer markets. The tool Life Frames® is based on the understanding that the consumer’s demands are drive ...
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29.
How to measure brand emotion
Larry Percy, Rolf Randrup and Flemming Hansen, Admap, November 2004, Issue 455, pp.32-34
Larry Percy and Flemming Hansen, from Copenhagen Business School, and Rolf Randrup, TNS/Gallup, contend that by measuring the emotional associations that consumers have with brands, managers will have ...
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30.
Emotional advertising works
Robert Heath, Market Leader, Issue 26, Autumn 2004, pp.60-62
Recent press articles have revived interest in low attention processing, the way in which advertising can influence us even when little attention is paid to it. Here Robert Heath advises what actions ...
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