Data collection methods:
Consumer, shopper panels
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1.
Conference notes - Connecting the dots: joined-up insight finally becomes possible
Martin Hayward, International Journal of Market Research, Vol. 51, Issue 2, 2009, pp.269-271
This paper summarises the presentation by Martin Hayward on "Connecting the dots: joined-up insight finally becomes possible" given at the IJMR Research Methods Forum: Methods Matter: Inter ...
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2.
Panel 3.0 - next generation proprietary panels - embedded in clients' systems
Philip De Wulf, Emmanuel Verhagen and Masoud Golshani-Shirazis, ESOMAR, Panel Research, Dublin, October 2008
The article discusses in-house panels. This type of panel provides the benefits of a committed group of people involved with the brand who are willing to serve on the panel for a period of time. It is
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3.
Analytic implications of panel data quality - the role of panel recruitment
Bob Harlow, ESOMAR, Panel Research, Dublin, October 2008
The article discusses the recruitment and sampling of online panels and their impact on panel quality. A case study among IT professionals and company executives who make decisions about IT purchases
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4.
Collaborative panel management - a case study of panelist incentivization
Bob Fawson and Edward Paul Johnson, ESOMAR, Panel Research, Dublin, October 2008
The article reports a research study among panel members to understand their feelings about panel incentives. To compare rewards, the research focused on conjoint analysis and online choice tasks. The ...
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5.
Pavlov revisited - comparing panel conditioning and quality between panel methods
Kristof De Wulf, Mike Friedman and Bert Borggreve, ESOMAR, Panel Research, Dublin, October 2008
The article compares online access panels and custom panels. The experiment studied two types of comparison: between an access panel (XLOP) and a custom panel (provided by Heinz); and between members
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6.
Turning the super tanker - the migration from a postal to online methodology
Mark Van Walwyk and Catherine Garland, ESOMAR, Panel Research, Dublin, October 2008
This article describes how GfK's ConsumerScope panel was shifted from a postal to an online methodology, starting in 2005. Key motivations were the need for greater speed and more customised delivery
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7.
Customer-driven innovation
Laura Morris, Admap, September 2007, Issue 486, pp.32-34
Laura Morris, an account director at Nunwood, explains open innovation, the concept of inviting customers inside organisations to act as co-developers of exciting new products and services (online and ...
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8.
Innovation, with a little help from my friends
Magnus Willis, Admap, September 2007, Issue 486, pp.26-28
In this article, Magnus Willis, founding partner of Sparkler, contends that we are currently in a third marketing age - the age of consumer collaboration - which has a particular relevance for brand i ...
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9.
Innovation: getting to the heart of the consumer
Michael Waite, Admap, September 2007, Issue 486, pp.23-25
In this article, Michael White, Vice President, Panels and Communities at MarketTools, argues that traditional methods of developing new products will not come up with the break-through innovations th ...
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10.
Great results from ambiguous sources - cleaning internet panel data
Theo Downes-Le Guin, Joanne Mechling and Reg Baker, ESOMAR, Panel Research, Barcelona, November 2006
Rapidly increasing reliance on Internet panels as a sample source has led to data quality problems. Validation and data cleaning procedures common from telephone and in-person interviewing have not ke ...
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11.
Response rates - avoiding the red herrings
Andrei Postoaca, ESOMAR, Panel Research, Barcelona, November 2006
This paper argues that truly active and fully beneficial panel management can only be achieved by identifying and exploring the various factors affecting response rates. Not only is a pragmatic approa ...
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12.
Ensuring data integrity for business decisions - an in-depth analysis of the components that affect data quality
David Day, Ralph Risk, Jenny Koo and Birgi Martin, ESOMAR, Panel Research, Barcelona, November 2006
While online panels can reduce the cost and time it takes to undertake research, there is often little understanding of how the quality of the panel affects data integrity and importantly the ability ...
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13.
SMS and WAP - the shortcut to fast and better survey response?
Kevin Goldberg, Charles Pearson and Lucy Eyers, ESOMAR, Panel Research, Barcelona, November 2006
This paper describes the results of two tests to examine how mobile phone technology can be used in association with online research. The first test demonstrates how text messaging can be used to boos ...
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14.
Web 2.0 and panels - the shift from lectures to conversations
Mike Cooke and Nick Buckley, ESOMAR, Panel Research, Barcelona, November 2006
Web 2.0 refers to the new generation of tools and services on the web which allow private individuals to publish and collaborate in ways previously available only to corporations with serious budgets, ...
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15.
Emerging from the shadow of consumer panels - B2B challenges and best practice
Marek Vaygelt, ESOMAR, Panel Research, Barcelona, November 2006
This paper reviews the specific challenges faced by Business to Business (B2B) researchers in using internet access panels. The history of internet research has been dominated by the consumer perspect ...
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16.
How not to kill the goose that lays the golden egg - a new approach to incentives in online access panels
Pete Cape, ESOMAR, Panel Research, Barcelona, November 2006
This paper describes the latest thinking in the field of psychology relating to human motivation and how this may be used to inform the market research industry in its quest to reduce non-response. It ...
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17.
Privacy laws, internet scams and other challenges affecting panel research - strategies to mitigate risk and build trust
David Stark, ESOMAR, Panel Research, Barcelona, November 2006
The paper reviews various ways in which security breaches occur and suggests ways to prevent them. It addresses crime on the Internet, specifically phishing and spyware, and considers what could happe ...
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18.
Building online multi-cultural opinion communities - the next level of panel research?
Adriana Rocha and Claudia Feler, ESOMAR, Panel Research, Barcelona, November 2006
This paper addresses the differences between online panels and online opinion communities. Is an online opinion community the next level of an online research panel?
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19.
The games we play - a psychoanalysis of the relationship between panel owners and panel participants
Pete Comley, ESOMAR, Panel Research, Barcelona, November 2006
Using a key theory of psychoanalysis (Transactional Analysis), this paper analyses the way we run our online panels. It points out that a lot of the problems we are experiencing (declining response ra ...
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20.
Motivations to join - what language do online panellists need to hear to volunteer?
Leyla Namiranian, Howard R. Moskowitz and Alex Gofman, ESOMAR, Panel Research, Barcelona, November 2006
In a world where marketing messages are ubiquitous and consumers try to shield themselves from message proliferation by subscribing to do not call lists and using spam blockers, what hope do researche ...
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21.
The effects of panel recruitment and management on research results - a study across 19 online panels
Ted Vonk, Robert van Ossenbruggen and Pieter Willems, ESOMAR, Panel Research, Barcelona, November 2006
This paper provides outcomes from an empirical study across 19 online panels that has been conducted during April and May of 2006. The underlying methodology and the outcomes of the study will be pres ...
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22.
Benefits and challenges of multi-sourcing - understanding differences between sample sources
Olivier de Gaudemar, ESOMAR, Panel Research, Barcelona, November 2006
Multi-sourcing, or using multiple sample providers to recruit respondents into a single survey, is becoming a necessity for large research agencies and panel companies alike. The paper discusses the r ...
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23.
Attitudinal differences - comparing people who belong to multiple vs. single panels
Dimitrio Casdas, Brian Fine and Con Menictas, ESOMAR, Panel Research, Barcelona, November 2006
This paper addresses the representativeness of panellists who are in multiple panels as compared to those in one or a limited number of panels. In assessing data received from respondents on only one, ...
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24.
Assessing individual respondents' quality - an innovative scoring system
Christian Loeb and Adriane Hartmann, ESOMAR, Panel Research, Barcelona, November 2006
This paper introduces a new method to assess respondent quality before inviting them to clients' surveys. Respondents complete a mock concept test that measures behavioural variables and aggregates th ...
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25.
The effect of conditioning when re-interviewing - a pan-European study
Trixie Cartwright and Clive Nancarrow, ESOMAR, Panel Research, Barcelona, November 2006
A typology of panel conditioning effects and an empirical study examining the phenomenon are presented. The experiment on panel conditioning using a typical tracking study questionnaire shows that hig ...
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26.
Panel and data quality - comparing metrics and assessing claims
Renee Smith and Holland Hofma Brown, ESOMAR, Panel Research, Barcelona, November 2006
A common forecast argues a cadre of professional respondents threaten the validity and reliability of results from market research especially Internet-based market research using online access panel ...
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27.
The craftsmanship behind a quality panel
Leif Henrik Husom and Rune T. Eilertsen, ESOMAR, Conference on Panel Research, Budapest, April 2005
Today one can choose between several different software packages for management of web access panels. These software packages can be exellent tools, but building and maintaining a good panel is still ...
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28.
The effects of survey frequency on panelists' responses
Terrence Coen, Jacqueline Lorch and Linda Piekarski, ESOMAR, Conference on Panel Research, Budapest, April 2005
This paper addresses the impact of frequent responders on online panel research. Results from two studies are reported, comparing the demographics and survey responses of panel members who are frequen ...
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29.
Online access panel and effects on response rates with different types of incentives
Boris von Heesen, ESOMAR, Conference on Panel Research, Budapest, April 2005
The paper describes the most important parameters that influence the response rate of an online access panel. It also includes the results of a comparative study which analyses the dependency of click ...
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30.
The relevance of quality standards for international online access panels
A.J. Olivier, ESOMAR, Conference on Panel Research, Budapest, April 2005
Early initiatives of many industry bodies (ESOMAR, MRS, ADM, SYNTEC, MOA) have proactively taken initiatives to formulate guidelines for online research. However, as the industry was then still learn ...
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Subjects
CAPI, CATI and computer-aided methods
Comparisons of different methods
Consumer, shopper panels
Database use
Desk research
Diaries
Ethnography
Experimental designs
Eye-tracking, visibility
Interactive, participatory, respondent engagement
International, cultural differences
Laboratory, non-field methods
Longitudinal analysis
Medical, pharmaceutical research
Mixed mode
Mobile phones, SMS
Mystery shopping
Observation
Omnibus
Online
Physical/physiological measures, biofeedback, biometrics
Postal
Qualiquant
Qualitative
Quantitative
Scanner panels, retail audit
Self-completion, drop and collect
Semiotics
Single-source data
Telephone
Use of new/digital technology
Virtual reality, simulation methods
warc index
case studies
digital
industry sectors
marketing
consumers
advertising
brands
media
data