Data collection methods:
Ethnography
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1.
Stripping the wall paper - Using technology to reach the 'out-of-reach' answers
Alex Baverstock, Helen Bywater, Phil Halliwell & Barry Boyle, ESOMAR, Qualitative, Marrakech, November 2009
Many organisations have big questions that are not tackled head on as they seem to be beyond the reach of research. This presentation will illustrate how new technology, combined with partnership work ...
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2.
Me-to-we research - From asking unreliable witnesses about themselves to asking people what they notice, believe & predict about others
John Kearon, Mark Earls, ESOMAR, Congress, Montreux, September 2009
Me-to-We research challenges a central piece of market research dogma, namely, that practitioners should only ask people about their own motivations, actions and future behaviour. In ‘We’ research we ...
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3.
Chemistry of seduction - A journey in women's erotic perceptions and wordings
Adeline Attia, ESOMAR, Fragrance Research, Cannes, June 2009
This presentation describes the exploratory method that led to understanding women’s erotic associations to fragrance. The results of this research helped to find new marketing insights and vocabulary ...
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4.
Unlocking response from young people
Nancy Macdonald, Admap, April 2009, Issue 504, pp.12-13
The article discusses the problems of researching among young people. Controlled focus group environments can be forbidding. Generating comfort and confidence is crucial, e.g. allowing younger respond
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5.
Citizen Journalism and Market Research: What Participatory Journalism Can Teach the Research Industry
Amrita Sood and Krishan Lathigra, Market Research Society, Annual Conference, 2009
The article discusses the rise of 'citizen journalism', and posits that market researchers are like journalists in that their job is to uncover and understand the truth by listening and asking questio
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6.
Understand the Differences; Act on the Commonalities
Liz High and Patrick Massey, Market Research Society, Annual Conference, 2009
The article argues that market research, to remain relevant, needs to embrace observation of the virtual world (cyberspace) and the areas where it is increasingly interacting with the real world, so a
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7.
Conference notes - Research ethics in the virtual world
Agnes Nairn, International Journal of Market Research, Vol. 51, Issue 2, 2009, pp.276-278
This paper summarises the presentation by Agnes Nairn on "Research ethics in the virtual world" given at the IJMR Research Methods Forum: ‘Methods Matter: Interviewing and Beyond’, 25 Novemb ...
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8.
Conference notes - Webnography: its evolution and implications for market research
Anjali Puri, International Journal of Market Research, Vol. 51, Issue 2, 2009, pp.273-275
This paper summarises the presentation by Anjali Puri on "Webnography: its evolution and implications for market research" given at the IJMR Research Methods Forum: ‘Methods Matter: Intervie ...
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9.
Reality YOUTH research - the Arabian YOU (TH) Tube!
Tammy Jalboukh and Ambrish Chaudhry, ESOMAR, Consumer Insights, Dubai, February 2009
This article discusses youth research in the Middle East. Technology has enabled Arab youth to connect with the world, overcome social taboos, and create new forms of community. The 'Shabab Tek' appro
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10.
The faddish breakouts of ethnography
Clive Boddy, International Journal of Market Research, Vol. 51, No. 1, 2009, pp.7-9
Ethnographic research has been described as a fad that promised to look beneath the rationalisations of consumers, but did not in fact deliver the cut-through promised by agencies. This perhaps provid ...
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11.
In search of platforms nine and and three quarters: Is internet the magical platform to explore young minds?
Charukesi Ramadurai and Shobha Prasad, ESOMAR, Qualitative Research, Istanbul, November 2008
An internet panel, set up to research young people, turned into a social networking community and thereby became much more effective. Thirty college youth aged 18-22 in India were recruited. Social ne
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12.
Me myself and I: Studying youngsters identity by combining visual ethnography & nethnography
Annelies Verhaeghe, Joeri Van den Bergh and Veerle Colin, ESOMAR, Qualitative Research, Istanbul, November 2008
The article describes a new approach to studying young people by ethnography. A full range of ethnographic methods was used to get a fully rounded picture, including user-generated ethnography and net
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13.
Digital video at the service of research - non verbal communications to access the consumers' subconscious
Sandrine McClure and Marie-Claire Renard, ESOMAR, Annual Congress, Montreal, September 2008
The paper describes a new research methodology developed by Repères that makes the most of the technical revolution of digital video. VideoStudy uncovers emotions through a dynamic analysis of the gap ...
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14.
A world of chicken flavors - using ethnography in multi-country studies
Hy Mariampolski and Michael Cook, ESOMAR, Annual Congress, Montreal, September 2008
During the spring and summer of 2007, Givaudan and QualiData executed a global ethnographic study to support the discovery and development of novel chicken flavors. Aiming for intensive consumer immer ...
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15.
Crossing the frontier - the fusion of research, consulting and creativity
René Kaufmann and Godehard Wakenhut, ESOMAR, Annual Congress, Montreal, September 2008
Research still fails to demonstrate how it is actively involved in turning results into strategy, and strategy into action. Practitioners now need to be more than researchers; they need to become cons ...
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16.
Digital divorce or digital love affair - understanding consumer needs by breaking down frontiers
Oliver Tabino, Kerstin Klar, Tim Dörflinger and Stefanie Gutknecht, ESOMAR, Annual Congress, Montreal, September 2008
The use of information and communication technology products and services varies to a considerable degree among consumers. There are some users who devour any innovation, and use beta versions to chal ...
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17.
Fantastic research: analysing theme park visitors
Mark Ingwer, Admap, July/August 2008, Issue 496, pp.19-21
This article explains how a combination of research techniques helped Universal Orlando Resorts compete against Disney in Florida in 2006-07. Researchers spent a week at each location using motivation ...
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18.
Dreaming of red mansions: brand experience, emerging stories and the digital world
Lee Ryan and Lisa Li, ESOMAR, Asia Pacific Conference, Singapore, April 2008
This paper explores how to research the lives of consumers in China using a mixture of ethnographic and online research techniques. An analysis of how young people in the country's behave online found ...
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19.
Real environments: video ethnography for true understanding
Kunal Sinha and Prashant Ramachandran, ESOMAR, Asia Pacific Conference, Singapore, April 2008
In India, the large middle class is the bastion of popular opinion, culture and consumption. As the middle class in China becomes a growing force, and companies look at capturing both markets in their ...
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20.
Grasping the moment of truth: ethnographic insights for automotive NPD
Christoph Palmer and Sigrid Schmid, ESOMAR, Automotive Conference, Lausanne, March 2008
Classic automotive market research today is still very technology-oriented and product-driven. This typically becomes apparent in study designs which are rather detached from reality and everyday life ...
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21.
Veni vidi vici: methodological synergy!
Neil McPhee and Peter Laybourne, ESOMAR, Qualitative Research, Paris, November 2007
This paper seeks to demonstrate the effects and effectiveness of a synergistic usage of two powerful yet passive research tools: ethnography and neuroscience. Researchers are frequently asked to offer ...
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22.
The ethical dilemmas and challenges of ethnographic research in electronic communities
Neil Hair and Moira Clark, International Journal of Market Research, Vol. 49, No. 6, 2007
The purpose of this paper is to raise the awareness of a range of ethical dilemmas and challenges facing researchers who adopt ethnographic approaches in electronic community research. The paper consi ...
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23.
Understanding retail experiences - the case for ethnography
Michael J. Healy, Michael B. Beverland, Harmen Oppewal and Sean Sands, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.751-778
Retailers develop branded experiences in order to enhance consumers' perceptions of the brand and bring the brand to life. Consumers are effectively immersed in a branded world and experience the bran ...
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24.
Participant photography in visual ethnography
Jan Brace-Govan, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.735-750
Ethnography is experiencing a resurgence of interest, and visual ethnography offers marketers opportunities to gather appealing and pertinent data. With the increasingly widespread use of digital phot ...
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25.
Say what you mean, mean what you say - an ethnographic approach to male and female conversations
Robin Croft, Clive Boddy and Corinne Pentucci, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.715-734
The fact that people use language in quite different ways and to mean different things has been discussed over the past 500 years or more, across several disciplines, including philosophy, psychology, ...
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26.
Forum - Ethnography within consumer research: a critical case study of Consumer Film Festivals
Lorne McMillan and Brenda Ng, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.707-714
This paper describes an ethnographic research study conducted for Microsoft's Gaming Division across seven countries, among teens and young adults who play PC and console video games. Both the researc ...
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27.
Forum - Going underground: how ethnography helped the Tube tunnel to the heart of its brand
Ian Pring, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.693-705
This paper describes an ethnographic study of customers' experiences of travelling on the London Underground. The research was applied to help identify why there was an apparent perception gap between ...
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28.
Viewpoint - Ethnography and market research
Philly Desai, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.691-692
In this Viewpoint piece, Philly Desai, of qualitative research company Turnstone, provides a brief introduction to the current condition of ethnographic research. He argues that ethnography provides s ...
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29.
It ain't what you do, it's how you think
Wendy Gordon and Nitasha Kapoor, ESOMAR, Consumer Insights Conference, Milan, May 2007
Insight has become almost a cliché in contemporary marketing and research. There are many different definitions and, even worse, an assumption that the word will mean the same to one individual as it ...
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30.
Beyond the obvious: Freud and the wreckage of verbatims
Luigi Toiati, ESOMAR, Consumer Insights Conference, Milan, May 2007
This presentation demonstrates how a tool that is as obvious as it is indispensable in the work of the researcher for gathering insights - verbatims - has a much greater potential than its often shodd ...
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Subjects
CAPI, CATI and computer-aided methods
Comparisons of different methods
Consumer, shopper panels
Database use
Desk research
Diaries
Ethnography
Experimental designs
Eye-tracking, visibility
Interactive, participatory, respondent engagement
International, cultural differences
Laboratory, non-field methods
Longitudinal analysis
Medical, pharmaceutical research
Mixed mode
Mobile phones, SMS
Mystery shopping
Observation
Omnibus
Online
Physical/physiological measures, biofeedback, biometrics
Postal
Qualiquant
Qualitative
Quantitative
Scanner panels, retail audit
Self-completion, drop and collect
Semiotics
Single-source data
Telephone
Use of new/digital technology
Virtual reality, simulation methods
warc index
case studies
digital
industry sectors
marketing
consumers
advertising
brands
media
data